--- title: "Logging Notes and Calls to the CRM in Sales Navigator: A New Admin Toggle" description: "New admin settings in Sales Navigator Advanced Plus: logging of notes and calls to the CRM, switched on for the whole team from one page. What else is there." url: "https://rafalszymanski.pl/en/blog/sales-navigator-activity-logging-controls/" lang: "en" author: "Rafal Szymanski" date: "2026-09-27" lastmod: "2026-10-21" --- # Logging Notes and Calls to the CRM in Sales Navigator: A New Admin Toggle > New admin settings in Sales Navigator Advanced Plus: logging of notes and calls to the CRM, switched on for the whole team from one page. What else is there. ## CRM logging in short - Before the new admin toggles, every Sales Navigator seller set up CRM logging at the level of their own account, which in my opinion led either to chaos or to gaps in the data, because someone always forgot something or didn't switch it on. - You open the CRM logging settings from the Sales Navigator top menu: **Admin**, then Admin Settings. Only the admin of an Advanced Plus license has access. - The Sales Navigator Advanced license does not have these settings, because logging activity to the CRM requires full CRM sync, which is Advanced Plus only. Advanced has just partial sync, with HubSpot and Microsoft Dynamics. - The September 22, 2026 Sales Navigator release adds only the toggles for notes and calls; the “Update leads”, “Log Smart Links” and “Log messages and InMails” options were already in the CRM export settings. In my opinion this will be a useful option, because until now every seller had to do it at the level of their own account, which led either to chaos or to gaps in the data, since someone always forgot something or didn't switch it on. ## What changed in the admin settings An admin can now turn logging of notes and calls to the CRM on or off for every user from a single settings page. In the settings these are two toggles: "Log calls" (users can log calls with contacts to the CRM) and "Log notes" (users can log notes to the CRM). [Image: Sales Navigator admin settings with the Log calls and Log notes toggles highlighted, Update leads and Log Smart Links above, Log messages and InMails below] *Call and note logging toggles in the admin settings. Graphic: LinkedIn, September 2026 Sales Navigator release announcement.* Why does an admin need this? Because the decision about what goes into the CRM stops depending on the habits of individual sellers. ## What else is on this settings page LinkedIn's graphic shows the neighboring CRM export options next to the new toggles: - "Update leads", meaning leads in the CRM get updated with data from Sales Navigator; - "Log Smart Links", meaning Smart Links views are logged to the CRM; - "Log messages and InMails", meaning messages and InMails exchanged with leads are logged, with the option "Require that all messages and InMails are logged to CRM". Is all of this new? No. The September release adds the toggles for notes and calls, while the other options were already in the CRM export settings. [Image: CRM export settings in Sales Navigator: the new Log calls and Log notes toggles and the earlier Update leads, Log Smart Links and Log messages and InMails options] ## Who has access to these settings Only the admin of an Advanced Plus license. Why not Advanced? Because logging activity to the CRM requires full CRM sync, and that is Advanced Plus only (Advanced has just partial sync, with HubSpot and Microsoft Dynamics). You open the settings from the top menu in Sales Navigator: Admin, then Admin Settings. [Image: Where the CRM logging settings are: in the Sales Navigator top menu, Admin, then Admin Settings, only for the admin of an Advanced Plus license] A full overview of the September release, including a table of availability by license, is in the [post on Sales Navigator 2026 features](https://rafalszymanski.pl/en/blog/sales-navigator-2026-features/). In my [Sales Navigator training](https://rafalszymanski.pl/en/services/linkedin-sales-navigator-training/) we go through the admin settings together with the person responsible for the CRM. **The whole series on the September Sales Navigator release** - [Sales Navigator alerts in Microsoft Teams](https://rafalszymanski.pl/en/blog/sales-navigator-microsoft-teams/) - [Lead IQ in the CRM](https://rafalszymanski.pl/en/blog/lead-iq-crm/) - [Sales Navigator alerts in LinkedIn notifications](https://rafalszymanski.pl/en/blog/sales-navigator-alerts-linkedin-notifications/) - [Personalized onboarding](https://rafalszymanski.pl/en/blog/sales-navigator-personalized-onboarding/) - [Alerts after the update and the new weekly email](https://rafalszymanski.pl/en/blog/sales-navigator-alerts/) - [The new Sales Navigator search](https://rafalszymanski.pl/en/blog/sales-navigator-search-2026/) - [Warm introductions: who can introduce you](https://rafalszymanski.pl/en/blog/sales-navigator-warm-introductions/) ## Sources - [LinkedIn Sales Navigator release notes, July to September 2026](https://www.linkedin.com/help/sales-navigator/answer/a16010005) - [Access Sales Navigator admin settings](https://www.linkedin.com/help/sales-navigator/answer/a108015) ## Frequently asked questions about CRM activity logging in Sales Navigator ### Who can change the settings for logging notes and calls? The admin of a Sales Navigator Advanced Plus account. The change applies to all users at once and is made from a single settings page. ### Are these settings available on the Advanced license? No. According to the September 2026 availability table, activity logging controls are Advanced Plus only, because only that license has full CRM sync. Advanced has only partial sync, with HubSpot and Microsoft Dynamics. ### Can I require all messages to be logged to the CRM? LinkedIn's graphic shows, next to the new toggles, the option "Require that all messages and InMails are logged to CRM" under logging of messages and InMails. What the September release adds are the toggles for notes and calls.